Privacy policy 

last updated: 29-05-2026

Welcome to Frolovjewels. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve our website and services
  • Send order updates and shipping notifications
  • Respond to inquiries and requests
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (with your consent)
  • Comply with legal obligations

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences
  • Enable shopping cart functionality
  • Analyze website traffic
  • Improve site performance
  • Deliver personalized content and advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting services
  • Marketing and email service providers
  • Analytics providers
  • Legal and regulatory authorities when required by law

All third-party service providers are required to maintain appropriate security measures and confidentiality.

 

5. International Customers

We serve customers in Ukraine, the United States, European countries, and other international markets.

By using our website, you understand that your information may be transferred, processed, and stored in countries outside your place of residence where data protection laws may differ from those in your jurisdiction.

We take reasonable steps to ensure that your personal data remains protected regardless of location.

 

6. GDPR Rights for European Customers

If you are located in the European Economic Area (EEA), you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

 

7. Data Security

We implement industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data
  • Regular website monitoring and security updates

While we strive to protect your information, no online transmission or storage method can be guaranteed 100% secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

 

9. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding:

  • New jewelry collections
  • Promotions and discounts
  • Special offers
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

 

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take appropriate steps to remove that information.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

 

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Frolovjewels
Email: frolovjewels@gmail.com
Phone: 380970585050

We are committed to addressing your privacy concerns promptly and professionally.

 

Privacy policy 

last updated: 29-05-2026

Welcome to Frolovjewels. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve our website and services
  • Send order updates and shipping notifications
  • Respond to inquiries and requests
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (with your consent)
  • Comply with legal obligations

 

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences
  • Enable shopping cart functionality
  • Analyze website traffic
  • Improve site performance
  • Deliver personalized content and advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting services
  • Marketing and email service providers
  • Analytics providers
  • Legal and regulatory authorities when required by law

All third-party service providers are required to maintain appropriate security measures and confidentiality.

 

5. International Customers

We serve customers in Ukraine, the United States, European countries, and other international markets.

By using our website, you understand that your information may be transferred, processed, and stored in countries outside your place of residence where data protection laws may differ from those in your jurisdiction.

We take reasonable steps to ensure that your personal data remains protected regardless of location.

 

6. GDPR Rights for European Customers

If you are located in the European Economic Area (EEA), you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

 

7. Data Security

We implement industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to personal data
  • Regular website monitoring and security updates

While we strive to protect your information, no online transmission or storage method can be guaranteed 100% secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

 

9. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding:

  • New jewelry collections
  • Promotions and discounts
  • Special offers
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

 

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take appropriate steps to remove that information.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

 

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Frolovjewels
Email: frolovjewels@gmail.com
Phone: 380970585050

We are committed to addressing your privacy concerns promptly and professionally.